FAQs
What shipping methods are available?
We primarily ship via Postal Service from Indonesia. Express service (FedEx, DHL, etc) available upon request.
Shipping to the US is via DHL Express until further notice.
Custom Duty
Custom duty will be paid by customer when the package arrives in the country. We ship our packages as gift and under $15.
Shipping Time Estimate
Order processing and fulfillment time is 1 - 3 business days from the time of order placement. Times may be longer during sales and holiday periods.
Shipping time from Indonesia to your country may vary from 10 - 14 business days based on your location and distance from our studio.
Can I track my package?
Yes, all packages comes with a full tracking number.
Rental Box
Combine multiple orders into 1 shipping cost, this will save you a lot! Simply use the code RENTALBOX in the coupon code field each time you place an order. We will save the items for you. When you're ready to ship everything, send us a message! We will combine all your orders and weigh the package. When it's ready to ship, we will email you with the shipping cost. Shipping cost can be paid online in the shop or via Paypal Invoice.
Questions? Drop us a message on IG or use the chat button on our website.
Do you ship worldwide?
Yes, we ship worldwide. If you don't see your country when you checkout, simple drop us a message!